Shipping & Customs Clearance Notice

To ensure your order clears customs smoothly and arrives on time, please read this notice carefully **before placing your order**.

🔍 Why This Matters

Many countries require the recipient’s Tax ID or National ID number for customs clearance. Without it, your package may be delayed, seized, or returned – and you may be charged additional fees.

We are required by international shipping carriers (like DHL, FedEx, UPS, etc.) and local customs authorities to declare this number on every shipment.

🌍 Countries That Require Tax ID / National ID

If your shipping address is in any of the countries below, you must provide the corresponding ID number at checkout.

Country	Required ID Type	Notes
Peru	RUC (tax) or DNI (national ID) / Passport	Individuals can use DNI; foreigners can use passport.
Ecuador	RUC or Cedula / Passport	Passport accepted for non-residents.
Brazil	CPF (individual) or CNPJ (company)	CPF is 11 digits; CNPJ is 14 digits.
Chile	RUT (tax ID)	Mandatory for all shipments.
Argentina	CUIT or CUIL	Passport number accepted for foreigners.
Mexico	RFC or CURP	Required since 2025; missing ID causes clearance failure.
Colombia	NIT or national ID	Both tax and personal IDs are accepted.

> This list is based on current customs policies of major carriers and is subject to change. We will update it as needed.

✏️ How to Provide Your ID

Our checkout page does nothave a dedicated field for this number. Please include it in one of the following places:

- Address Line 2(e.g., "CPF: 123.456.789-00")
- Order Notes / Special Instructions (at the bottom of checkout)

Make sure the number matches the recipient’s full name – any mismatch may cause customs rejection.

❌ What Happens If You Don’t Provide It?

If we ship your order without a valid Tax/National ID to a required country:

- Your package will be held at customs until the ID is provided.
- You may incur storage fees or administrative penalties.
- If the ID is not supplied within the carrier’s deadline, the package will be returned to us.
- Return shipping costs and any restocking fees will be deducted from your refund.

To avoid these issues, please double‑check your information before submitting your order.

❓ Frequently Asked Questions

Q: I don’t have a tax ID – what can I use?
A: For most countries, a passport number is accepted if you are a foreign national. Check the table above for exceptions.

Q: My country is not listed – do I still need to provide one? 
A: No, but we recommend adding it if you have one – it may help with faster clearance.

Q: Can I send the ID after placing my order?
A: Yes, but please contact our customer service immediately after checkout. Delays may still occur if we have already shipped the package.

Q: Is my ID safe with you? 
A: We only use this information for customs declaration and do not store it after shipment. Your privacy is protected.

📞 Need Help?

If you have any questions about customs requirements or how to fill in the information, please reach out to our support team – we’re happy to assist.

Email: sales3@dmhui.net
Live Chat: Available on our website

Thank you for choosing dmhuishop.com – we appreciate your cooperation in making delivery smooth and hassle-free!